How It Works

Simple Support. Clear Pricing. No Surprises.

I keep things as straightforward as possible — no contracts, no confusing packages, and no intrusive monitoring tools.

Monthly Retainer

You pick a monthly plan based on your needs, starting at $200/month for a set number of support hours. If you need more time, I charge $40/hour, only when necessary.

No Long-Term Commitment

You’re billed month-to-month. Cancel anytime, no penalties. I earn your trust through helpful service — not by locking you in.

No Monitoring Software

I don’t install any “agents” or background tools. I respect your privacy and work with your permission, only when needed.

The Trust Meter

Every month, I show you where your time was spent. Think of it as a usage snapshot — it helps keep things transparent and fair. I don’t nickel-and-dime. If you’re over your hours a little, I’ll let you know before billing more.

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Who I Help

Designed for People Who Just Want Tech to Work

I work with folks who want peace of mind, not complexity.

I’m a good fit if you are:

• A small business owner who’s too busy to mess with tech
• A freelancer or solo professional who wants reliable support
• A non-tech-savvy person (therapist, designer, tradesperson, etc.) who just wants clear answers without jargon
• Someone who values relationship-based service over formal SLAs or call centers

I’m not a good fit if you:

• Require 24/7 emergency support or compliance-grade documentation
• Expect instant fixes without communication
• Want a big team with formalized SLAs

If you’re looking for a hands-on, thoughtful, and transparent approach to IT support, I might be just what you need.